Citibank, N.A. Kenya will close its Mombasa branch on Nov. 30, 2026, ending more than three decades of physical operations in Kenya’s coastal commercial hub as the US banking group consolidates corporate banking services in Nairobi.

The bank announced the move in a notice dated Aug. 26, saying it is part of an effort to optimize its corporate banking network while accelerating the shift toward digital banking services. The transition has received the required regulatory approvals.

Citi moves corporate banking to Nairobi

From Nov. 30, Citi Kenya will manage its corporate banking operations from its Nairobi headquarters. The bank said the closure will not affect the availability or continuity of its products and services.

Corporate and institutional clients will continue accessing Citi Kenya’s banking services through CitiDirect and other electronic banking platforms. Relationship managers and client service teams will also remain available to support customers during and after the transition.

The move reflects a broader shift in corporate banking toward digital platforms, allowing banks to reduce reliance on traditional physical locations while maintaining services for large companies and institutional clients.

Citi Kenya’s longstanding African presence

Citibank, N.A. Kenya has operated in the country since 1974 and has historically maintained branches in Nairobi and Mombasa.

The Mombasa branch, opened in 1989, has served corporate clients across the coastal region for more than three decades. Citi describes the Kenyan operation as the country’s only solely corporate bank.

Kenya also serves as an important regional base for Citi’s East Africa operations. Earlier Citi disclosures identified Kenya as the East Africa cluster hub covering Kenya, Uganda, Tanzania and Zambia.

The bank provides corporate and institutional banking services including investment banking, trade finance, foreign exchange, cash management, financing and digital banking solutions.

Part of Citigroup’s global banking network

Citibank, N.A. Kenya Branch is a branch of Citibank, N.A., a federally chartered U.S. national banking association. Its direct parent is Citicorp, a U.S.-organized bank holding company ultimately owned by Citigroup Inc., which is publicly listed on the New York Stock Exchange.

Citi’s global Banking & International business spans corporate, commercial and investment banking, connecting local operations with its international network.

The Mombasa closure therefore represents a change in Citi Kenya’s physical footprint rather than an exit from Kenya, with the bank retaining its Nairobi headquarters and continuing to serve corporate and institutional clients through digital and relationship-based channels.